ARTICLE 1 - PARTIES
1.1 RECIPIENT
Name/Surname/Title: %musteri_adi%
Address: %musteri_adresi%
Phone: %musteri_telefon%
E-mail: %musteri_mail%
1.2. SELLER
title: TCLİFT ENDÜSTRİYEL EKİPMANLAR VE SERVİS HİZMETLERİ SANAYİ TİCARET LTD ŞTİ.
Address: Veliköy OSB. Mahallesi, Sanayi Bulvarı NO:82/1 Çerkezköy -TEKİRDAĞ- TÜRKİYE
Phone: +90 282 320 02 22
Web Address: www.tcstores.com
E-mail: info@tcstores.com
ARTICLE 2 - SUBJECT
The subject of this contract is the sale and delivery of the product, the qualifications and sales price of which are stated below, which the BUYER has ordered from the website of the SELLER with the domain name %site_adre%, in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts. determination of their rights and obligations.
ARTICLE 3 - CONTRACT PRODUCT, PRICE AND DELIVERY COSTS
The sales price of the contracted goods or services are shown in the table below.
ARTICLE 4 - GENERAL PROVISIONS
4.1- The BUYER has read the Preliminary Information Form regarding the basic characteristics, sales price and payment method of the product subject to the contract, as well as the right of delivery and withdrawal, on the website named www.tcstores.com of the SELLER, and that he/she has the necessary information in electronic environment. acknowledges and declares that it has given the confirmation.
4.2- BUYER; By confirming this contract electronically, he/she confirms that he/she has obtained the correct and complete information regarding the address to be given to the consumer by the Seller, the basic features of the products ordered, the price of the products including taxes, payment and delivery information and the right of withdrawal before the conclusion of the distance contracts.
(All taxes are included for orders placed within Turkey. For orders placed abroad from Turkey, fees that may arise from any customs fees, VAT and similar situations arising from country customs, taxation or bank applications are not included.)
4.3- The product subject to the contract, from the date of order Provided that it does not exceed the legal 30-day period, each product is delivered to the BUYER or the person/organization at the address indicated by the courier company, depending on the distance of the BUYER's place of residence. This period can be extended for a maximum of 10 days, provided that the BUYER is notified in writing or to the e-mail address he has notified.
4.4- The delivery of the product shall not be made to anyone other than the person/organization authorized to receive the delivery specified in this contract. At the time of delivery, it is obligatory to present the identity of the persons authorized to receive the delivery. These persons will be refrained from delivering to them unless they present identification. If the product subject to the contract is to be delivered to a person/persons other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.5- The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and together with the warranty documents and user manuals in cases where delivery is mandatory in accordance with the legislation.
4.6- For the delivery of the product subject to the contract, the product price must be paid with the payment method preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.7- In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the BUYER's fault, provided that the BUYER has delivered the product to the SELLER. It must be sent to the SELLER within the same day. In this case, the shipping costs belong to the BUYER.
4.8- The fulfillment of the goods or services subject to the order by the SELLER; In cases where it becomes impossible due to force majeure or weather conditions that prevent transportation, interruption of transportation, fire, earthquake, flood, and if it is understood that the product subject to the contract cannot be supplied for a justified reason, if the product subject to the contract cannot be delivered within the period, it is obliged to inform the BUYER. . In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. If the BUYER cancels the order, the amount paid will be refunded to him as he has paid. In the payments made by the BUYER by credit card, the product amount, After the order is canceled by the BUYER, it is returned to the relevant bank within 10 (ten) days at the latest. Since the reflection of this amount on the BUYER's accounts after the return to the bank is entirely related to the bank transaction process, the BUYER may not be able to intervene in any way for the possible delays and it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected to the BUYER's account by the bank. already accepting.
ARTICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw without taking any legal or criminal responsibility and without giving any reason within 14 (fourteen) days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. The right of withdrawal can be submitted to the SELLER by creating a return request for the relevant order at www.tcstores.com within 14 (fourteen) days from the delivery of the goods. The BUYER may also notify the SELLER in writing or via a continuous data carrier (phone, fax, e-mail).
If the right of withdrawal is exercised,
a. When the product delivered to the 3rd person or the BUYER is delivered to the cargo to be sent to the SELLER, the original invoice must be filled in the return section (if the invoice of the product to be returned has been issued on behalf of an institution, together with the return invoice issued by the institution when returning it). must be sent with.
b. The SELLER is obliged to return the total price and all documents that put the BUYER under debt within 10 days at the latest from the receipt of the withdrawal notice to the BUYER and to return the goods within 20 days.
TCLİFT ENDÜSTRİYEL EKİPMANLAR VE SERVİS HİZMETLERİ SANAYİ TİCARET LTD ŞTİ. Returns Section
Veliköy OSB. Mahallesi, Sanayi Bulvarı NO:82/1 Çerkezköy -TEKİRDAĞ- TÜRKİYE
Refund amounts are refunded with the payment method used during the order.
In case of using a credit card, the refund amounts for the purchases are made to the BUYER's credit card account. Relevant bank rules are reserved for refund payments to be made to credit card.
In case of returning the orders you have created with money order/EFT, the amount allocated by the bank cannot be refunded while making the payment.
If the BUYER does not use the right of withdrawal within 14 days from the delivery of the product subject to the contract to himself or the person / organization at the address indicated, he will lose his right of withdrawal.
ARTICLE 6 - PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
In the goods that are produced in accordance with the special requests and demands of the BUYER or that are personalized by making changes or additions; The BUYER cannot use the right of withdrawal. In addition, the BUYER cannot exercise its right of withdrawal in the case of goods that cannot be returned due to their nature, which are likely to deteriorate rapidly or expire. The BUYER will not be able to benefit from the right of withdrawal in the exception cases specified in Article 15 of the Regulation on Distance Contracts. (For example: products that are not suitable for return in terms of health and hygiene.)
Cosmetics and personal care products are within the scope of indefinite returns as long as their expiry date does not pass.
ARTICLE 7 -BUYER'S DEFAULT
In the event that the BUYER is in default, the BUYER agrees to pay the SELLER's loss and damage due to the delayed performance of the debt. In cases where the BUYER's default is due to the SELLER's fault, the BUYER shall not be obliged to meet any claim for loss or damage.
ARTECLE 8 - AUTHORIZED COURT
This contract has been created within the framework of the rules of Turkish Law, and its validity and binding will be within the framework of the rules of Turkish Law. In any dispute arising from the implementation of this contract, the Provincial/District Courts of the Tax Office where the SELLER is registered on the tax plate will be authorized. In the implementation of this contract, the BUYER can make applications for complaints and objections to Consumer Courts or Consumer Arbitration Committees. In case the order is approved, the BUYER is deemed to have accepted all the terms of this contract.
SELLER: TCLİFT ENDÜSTRİYEL EKİPMANLAR VE SERVİS HİZMETLERİ SANAYİ TİCARET LTD ŞTİ.
BUYER: %musteri_adi%
DATE: 27.07.2024
